Download self pickup letter – 下载自取信

This document is for self pickup customer use only!

This document corresponds one-to-one with the order. If you have multiple orders to be picked up together, please provide a delivery letter that matches the number of orders, and the quantity in the delivery letter should be consistent with the quantity of goods in your orders on this site.

Self pickup customers should download and print this document before picking up the goods. When picking up the goods, they need to present a paper version of this document and fill in the corresponding information.

The content in this document must be consistent with the relevant information you filled in before payment, including name, ID card number, telephone number and other information.

If you have any questions, you can get help through any of the following methods:

  1. Send an email to [email protected] Please provide a detailed description of the issue you have encountered in the email.
  2. Click on the chat with us button in the bottom right corner to contact our online customer service for assistance. (Online customer service working hours are 9:00-18:00 on weekdays, East Eighth District Time)
  3. Click on the Help – Work Order Center button in the navigation bar of the page header to enter the work order page and submit an online support work order for assistance.
  4. Click on the footer for after-sales consultation, add after-sales customer service friends through the QR code in the article, and get help.

下載自提貨物函件 (Download Self-pick up Letter):