Shipping & Ordering – 配送与订购

After the order is paid in full, non-self-collecting users in Chinese Mainland will arrange delivery according to the order agreement (pre-sale products will be delivered on the pre-sale delivery date), and other users and non-Chinese Mainland regions should go to Hong Kong warehouse to collect their own goods. Except for cases where the product is self-picked up as agreed in the order or we notify you of self-pickup due to your failure to provide a delivery address or an invalid delivery address, logistics services will be provided by third-party manufacturers such as Debang, SF Express, etc. Please note that unless otherwise explicitly stated on this site, the price of the product does not include shipping costs, and the delivery time is only an estimated time. You agree that we are not responsible for any estimated delivery date statements under any circumstances.
Digital Currency

All products on this site are priced in USD and paid in Digital Currency through the Dragon Ball Mining Machine Payment System, which currently supports multiple currency transfers. All transfers can be queried in the memory blockchain browser you have selected, and are publicly transparent..We do not accept other payment gateway,like PayPal,Wire Transfers,COD,etc…. All payments are procedes by Coinbase,Binance or Bitpay . Refunds will be issued in the form of a store credit or Same Digital Currency used at the time of order placement. Your store credit never expires, and will automatically deduct from your next purchase at checkout.

For users who have overpaid, you can submit a work order in the Help Work Order Center, explain the situation and follow the instructions of our customer service. After confirmation, we will arrange a refund, and all additional costs incurred by the refund will be borne by you.

Standard orders take up to 14 business days to arrive.
Expedited orders are shipped via DHL or UPS Express.

Expedited shipping takes up to 5 business days to arrive.

Pick-up-Point Locator

We shall entrust third-party logistics companies, such as DHL, UPS or such other logistics company, to provide shipping services for your order with free charge (unless otherwise specified in your order). We shall not assume any risks during transportation and are not responsible for the transportation problems, including any transportation problems caused by the following situations:

Shipment delays due to queuing issues in the logistics warehouse.(If any, we will send a info from [email protected])
The product was lost during transportation.

We will notify you of any shipping issues via [email protected]

You can tell if youu2019re purchasing an item that is a preorder item on both the product page and at checkout. Once youu2019ve placed your order, you can double-check our estimated restock date on the product page, and weu2019ll make sure to send you a shipping confirmation email once the item leaves our warehouse.
Order Self Pickup

If you are a user in Chinese Mainland (excluding Hong Kong, Macao and Taiwan), you can pick up the goods by yourself or by express delivery (please contact customer service),
If you are non Chinese Mainland (Hong Kong, Macao, Taiwan and other non Chinese Mainland countries and regions), you can pick up the goods by yourself.
The above delivery channels can be selected at the time of placing the order, and cannot be changed. Please choose carefully.

This site is the only official sales channel for “Dragon Ball Mining Machine” products in the People’s Republic of China (hereinafter referred to as “China”, only for the purpose of the terms of this agreement, excluding Hong Kong, Macau, and Taiwan). Please do not purchase products from anyone claiming to be us or our authorized persons through email, WeChat, QQ, Telegram, Skype, or any website other than this site. This may be a scam, and you may never receive the corresponding product. In this situation, we do not assume any responsibility or provide any compensation.
Orders over $250 USD (excluding duties, taxes, and shipping) will receive free standard shipping.
International Parcel Delivery

For all other international countries, we offer expedited shipping . Orders over $10,000 USD (excluding duties, taxes, and shipping) will receive free standard shipping.

All in-stock orders (both standard and expedited) are processed within 1-2 business days.
If you purchased insurance plan in your order, we shall entrust a third-party agent to procure the commercial insurance from a third-party insurance company for you.

All orders are shipped out with International Warranty Certificate.